Continuous Knowledge Development in Organizations
by Dr. Miomir Arandelovic

"over 50% of the knowledge management initiatives failed to produce satisfactory results and… most KM projects had been successful due to leadership talent..."

The goal of the research study presented in this book was to uncover how organizations have pursued continuous knowledge development both in the traditional past and more recently. Then the study mathematically coded results from forty sample cases so that outcomes could be predicted and be repeatable for other organizations.

Section 1 provides examples or descriptions of recent Knowledge Management (KM) projects including: Google's creative license initiative, Just-in-time (JIT), and Six Sigma. Also covered are ancient philosophies that address human knowledge development. This section includes writings of ancient Chinese and Buddhist thinkers along with Greek philosophers.

An interesting concept has developed out of this research project. When coding results were diagrammed, they resembled a holograph. Each organization has internal information that makes it unique. These in turn link to a sum of external knowledge acquired by similar organizations. This 3-D view expands into a larger circle of general knowledge which when diagramed and viewed from all angles is holographic—a literal picture of all related knowledge.

Section 2 addresses how organizations might apply new insight at each level. While leadership continues to be most invested in having the incentive to pursue theories and inspire workers, employees, if offered significant incentives for contributing, may discover ideas that could rock the company's future. Management should be willing to sacrifice immediate business rewards for such a future.

Arandelovic's research is thoroughly laid out in this 100-page book. The background information in Section 1 is intriguing, informative, and well documented. It is not necessary to be a mathematical wizard in order to appreciate the study's intent. Four appendices provide detailed coding and sample information employed: participant profiles, candidate studies, Knowledge Creation factors, and study averages. KM research promises a fascinating future for organizations to pursue and implement.

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